Employment Support Worker-(FT/9 month contract)- Kitchener, ON

You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward.

• Purpose: Champion equity. Empower ability.

• Vision: An inclusive, barrier-free society for people with disabilities. 

• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

Skills Development and Employment ensures that people with disabilities find and keep meaningful jobs by matching them with employers seeking qualified job candidates. In addition, they offer support with assessments, rehabilitation and child and youth programs. 

The opportunity:

We are currently looking to hire for a Employement Support Worker for a Full time- 9 month contract.

Location: 493 Lancaster Street West, Kitchener ON

Hours: 35 hours per week

Responsibilities:

The Employment Support Worker works as part of the Vocational Rehabilitation Team to provide a variety of employment supports to consumers preparing/ engaging in employment, including but not limited to: 
•    Job Retention Support: Provide individualized coaching and support to employed participants to promote long-term job success and positive employment outcomes.
•    Collaborative Service Delivery: Work closely with the Vocational Rehabilitation Specialist to deliver coordinated and tailored services in response to participant needs
•    Transition Support: Assist job seekers in their transition to employment by establishing a clear plan for ongoing communication with March of Dimes; ongoing assessment of employment needs (i.e. transportation, work clothing) and identifying early intervention strategies.
•    Participant Engagement: Conduct scheduled follow-ups with participants, including completing required documentation, surveys and obtaining pay verification.
•    Retention Coaching: Offer practical strategies and guidance to help participants manage workplace challenges and maintain employment stability.
•    On-Site Job Coaching: Liaise with both clients and employers to assess coaching needs and implement tailored in-person support plans. 
•    Employer Liaison: Act as a bridge between employers and candidates - gather feedback, identify suitable accommodations, and explore available Employment Ontario Employer Supports (e.g., financial incentives).
•    Workplace Support & Analysis: Provide on-site support and conduct job and job site analyses to ensure a safe and supportive work environment.
•    Program Promotion: Participate in outreach and marketing initiatives to raise awareness of Employment Services programs and build community partnerships

Qualifications and experience

•    Diploma or degree in Social Services or a related field from a recognized college or university.
•    Demonstrated sensitivity to the needs and experiences of individuals with disabilities.
•    Previous experience in vocational rehabilitation or employment services is considered an asset.
•    Strong verbal and written communication skills, with the ability to build and maintain positive relationships with clients and employers.
•    Excellent time management and organizational skills, with attention to detail in documentation and follow-up.
•    Intermediate or higher proficiency in computer applications, including Microsoft Office, email platforms, and data entry/case management systems.
•    Valid Ontario driver’s license and access to a reliable vehicle for travel to job sites and employer meetings

Deadline: Please submit your resume by July 4, 2025. 

 Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: 

• Contributing to our important mission: creating real change for people with disabilities

• Joining a leading national charity with a history of impact and a future full of possibility

• Enjoying industry-leading employment incentives and benefits

• Supported in your professional growth, development, and success

• Included in our empathetic and supportive work culture 

Learn more about why we’re a great employer at marchofdimes.ca/careers.

For general inquiries, you can reach us at recruitment@marchofdimes.ca 

We value the health & safety of our employees! 

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.