At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward: 

• Purpose: Champion equity. Empower ability.
• Vision: An inclusive, barrier-free society for people with disabilities. 
• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.  

Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible. 

This Opportunity:

We are currently looking to fill one Full Time 3-Month Contract Community Support Leader (CSL)role in our South Region Outreach Program (North).

Roles and responsibilities

• Provide leadership in the efficient and safe delivery of Community Support Services (CSS) to individuals with disabilities.

• Lead a team of attendants providing support with non-medical activities of daily living.

• Participate in the on-call rotation.

• Support consumers with service agreement renewals and connecting with community resources.

• Facilitate orientation, goal setting, problem solving, and service planning with consumers.

• Deliver on-the-job training and ongoing coaching to attendants.

• Participate in quality improvement initiatives.

• Display professionalism in interactions with consumers, attendants, and external partners.

• Constructively manage change and resolve service-related conflicts.

Qualifications and experience

• Current Standard First Aid and CPR Certification.

• Minimum two years’ experience in the Human Services field, supporting individuals with physical disabilities.

• Demonstrated leadership and staff training experience.

• Strong conflict resolution and problem-solving skills.

• Ability to work collaboratively and independently to meet goals.

• Knowledge of:

  • Attendant care routines (transferring, lifting, bowel/bladder care, etc.)

  • Issues relating to physical disabilities and behaviour management

  • Health & Safety legislation

  • General computer use

• Valid driver's license and reliable vehicle.

• Demonstrated reliability, flexibility, and consistent performance.

• Availability for varied shifts, including every other weekend.

• Completion of Physical Demands Self-Analysis required upon hire.

Important details:

Contract: Full Time, 3-Month Contract
Starting Wage: $25.18/hour (includes paid travel time and mileage)
Location Coverage:

• Niagara-on-the-Lake

• Thorold

• St. Catharines

• Vineland

• Beamsville

• Grimsby

Deadline to apply: April 24, 2025

Please submit your application through the posting on the MODC website https://marchofdimes.hiringplatform.ca/list/internal 

Need accommodations? We're here to help! 

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free. 

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach 

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.