Bilingual Instructor and Digital Content Creator - (FT) - Remote

You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward.

• Purpose: Champion equity. Empower ability.

• Vision: An inclusive, barrier-free society for people with disabilities. 

• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

Skills Development and Employment ensures that people with disabilities find and keep meaningful jobs by matching them with employers seeking qualified job candidates. In addition, they offer support with assessments, rehabilitation and child and youth programs. 

The opportunity

 The Instructor/Content Creator will play a pivotal role in ensuring the success of learners in the Skills Development & Employment programs. This role focuses on evaluating current content, creating and sourcing new content, providing tailored support to learners, facilitating accessibility, and enhancing their overall learning experience. The ideal candidate will have a passion for education, inclusion, and technology, as well as a strong commitment to fostering equitable opportunities for individuals with disabilities.

Responsibilities

Learner Support

• Conduct detailed training needs assessments for all learners and provide one-on-one support to address learning needs as required
• Assist learners in developing digital skills through personalized guidance, troubleshooting, and encouragement.
• Facilitate virtual group workshops/cohorts across a range of topics
• Coordinates the scheduling and enrollment for instructor-led training
• Monitor and track learner progress, identifying and addressing barriers to success.
• Build positive, supportive relationships to foster learner confidence and engagement.
• Collaborate with the program team to design and implement accommodations (e.g., assistive technologies, alternative formats).
• Advocate for learner needs and provide feedback to improve program accessibility.
• Offer additional coaching and tutoring to learners requiring extra assistance.
• Contribute to program evaluations by providing feedback on learner experiences and outcomes.
• Work closely with the program team to ensure a seamless learner experience.

Content Creation/Sourcing

• Design and develop engaging, high-quality instructional materials including manuals, guides, e-learning modules, and toolkit
• Review and validate content for technical accuracy and platform compatibility.
• Maintaining training content repositories and supporting version control and updates
• Source new content based on emerging digital skills trends
• Supports with organizing the Learning Management System by deploying and managing new content and supporting learner access in the system.
• Ensure accessibility and inclusion best practices are embedded in all learning operations and content delivery
• Other duties as assigned

Qualifications and experience

• A clear Criminal Record Check and/or Vulnerable Sector Check are required
• Post-secondary education in social work, education, disability studies, or a related field is required.
• Bilingual (English and French) is mandatory
• 1 – 3 years of experience supporting adult learners virtually, preferably in digital skills or professional development programs is required.
• Familiarity with accessibility principles and assistive technologies is an asset.
• Excellent facilitation, communication, and interpersonal skills.
• Strong understanding of and ability to use various digital tools (e.g., Microsoft Office, LMS platforms, LinkedIn Learn).
• Experience with e-learning authoring tools is considered an asset
• Experience in content creation is required with a passion for learning, teaching, and helping others grow.
• Ability to design innovative and effective learning solutions for various audiences
• Patience, empathy, and a solution-focused approach to supporting individuals with diverse learning needs.
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Experience working with individuals with disabilities or other equity-deserving groups is highly desirable.
• Comfortable working in a fast-paced, evolving environment with a high degree of autonomy

Salary: $56,632 per annum

Deadline: Please submit your cover letter and resume by May 8, 2026

 Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: 

• Contributing to our important mission: creating real change for people with disabilities

• Joining a leading national charity with a history of impact and a future full of possibility

• Enjoying industry-leading employment incentives and benefits

• Supported in your professional growth, development, and success

• Included in our empathetic and supportive work culture 

Learn more about why we’re a great employer at marchofdimes.ca/careers.

For general inquiries, you can reach us at recruitment@marchofdimes.ca 

We value the health & safety of our employees! 

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.