Senior Manager, Tech 

You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward.

• Purpose: Champion equity. Empower ability.

• Vision: An inclusive, barrier-free society for people with disabilities. 

• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

The opportunity

The Senior Manager, Tech Programs will be responsible for the overall management and coordination of Tech programs including SkillingUp with services provided across Canada. They will develop and support the Director, Skills Development and Employment with the design and expansion opportunities of tech programs across Canada. As a member of the Management team, the Senior Manager plays a critical role in helping March of Dimes Canada (MODC) achieve its vision to provide high-quality programs locally and nationally.

Responsibilities

• Collaborate with the Director of Skills Development and Employment in developing and driving Tech programs including SkillingUp and any future technology programming to achieve programmatic objectives and outcomes.
• Implement initiatives relating to the strategic direction and goals of the Skills Development and Employment and Tech Programs function within the framework of the organization's strategic plan and annual operating plans.
• Participate in building and maintaining positive working relationships across the organization through effective communication, performance improvement, and teamwork efforts.
• Monitor the effectiveness of Tech programs with a continuous improvement model and provide guidance and suggestions on programmatic improvements to meet professional practices and funder requirements/expectations.
• Lead and mentor team members in program delivery, including setting objectives, managing performance, and ensuring professional development.
• Support the implementation and management of the annual program budget and expenditures in conjunction with designated team members.
• Identify opportunities for strategic partnerships with the network of community service organizations and other stakeholders.
• Support the Director of Skills Development and Employment with grant writing, reporting, tactical documents (SWOT/SMART/GAP analysis, annual workplans, and operational workplans either for single use or ongoing use), and related tasks.
• Co-lead/Lead internal and external projects (e.g., Enterprise-wide projects, line of business projects, external grants, research projects, or community-based partnership projects and opportunities).

Qualifications and experience

• Bachelor’s degree is required.
• Minimum of 5-7 years experience working in the disability and/or not-for-profit sectors, including supporting people with disabilities.
• Valid driver’s license and access to reliable transportation is required.
• Experience leading and managing a multi-disciplinary team of staff.
• Experience developing and implementing National programming, including digital, technology, and innovative program that enhance technology and digital skills for Canadians living with a disability.
• Experience engaging community partners and cultivating strong relationships with stakeholders.
• Experience leading operations and service delivery transformation initiatives, including process improvements.
• Knowledge of business metrics, key performance indicators, program scorecards/dashboards, theories of change, evidence-informed/evidence-based practice, and measurement-based outcomes.
• Strong understanding of change management, privacy policies, risk mitigation, and crisis planning.
• Proven organizational abilities and capacity to manage competing priorities and meet deadlines under pressure.
• Highly developed interpersonal skills, including mediation, negotiation, advocacy, consultation, and collaboration.
• Bilingualism (English/French or other language) is an asset.

Important details

• Hybrid work arrangement 

How to apply

• Please submit your cover letter and resume by January 25, 2025. 

 Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: 

• Contributing to our important mission: creating real change for people with disabilities

• Joining a leading national charity with a history of impact and a future full of possibility

• Enjoying industry-leading employment incentives and benefits

• Supported in your professional growth, development, and success

• Included in our empathetic and supportive work culture 

Learn more about why we’re a great employer at marchofdimes.ca/careers.

For general inquiries, you can reach us at recruitment@marchofdimes.ca 

We value the health & safety of our employees! 

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.