Director, Business Development - (FT) - Toronto, ON

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward.

• Purpose: Champion equity. Empower ability.

• Vision: An inclusive, barrier-free society for people with disabilities. 

• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

The opportunity

We currently have an exciting full-time, permanent opportunity for a Director, Business Development. The Director, Business Development is a senior executive responsible for driving sustainable, mission-aligned revenue growth across MODC’s social enterprise, fee-for-service programs, and related commercial initiatives. This role ensures that all revenue-generating activities are financially viable, scalable, and strategically aligned with MODC’s charitable mission.

Reporting to the Chief Operating Officer (COO), the Director will:
•    Lead the organization in evaluating, optimizing, and expanding commercial initiatives that support MODC’s mission.
•    Conduct comprehensive audits of existing programs and fee-for-service activities to inform strategic decisions and identify areas for growth.
•    Analyze market opportunities and emerging trends to develop scalable revenue streams aligned with MODC’s social impact goals.
•    Build strategic partnerships and alliances that create sustainable, long-term value.
•    Oversee operational integration to ensure revenue initiatives align with program delivery.
•    Build, mentor and manage a high-performing Business Development team, fostering accountability, innovation, and alignment with MODC’s mission.
•    Ensure that commercial initiatives are aligned with marketing, brand positioning, and communications strategies to maximize visibility and stakeholder engagement.
•    Provide actionable insights and present strategic recommendations and performance reports to the COO, the Executive Leadership Team (ELT), and, when called upon, the Board of Directors to inform decision-making and risk assessment.

The Director is a mission-driven leader who transforms business development into a strategically aligned, financially sustainable engine for social impact.

Responsibilities

Strategic Business Development & Revenue Growth

• Collaborate with the Executive Directors of MODC’s two mission-focused areas—Community Support Services (CSS) and Skills Development & Employment (SDE)—and their respective leadership teams to develop and implement MODC’s 3-year commercial growth strategy.
• Conduct a comprehensive audit of existing programs and fee-for-service activities, evaluating financial performance, operational efficiency, client outcomes, and mission alignment. Use findings to identify opportunities for optimization, scaling, or strategic repositioning.
• Analyze market opportunities, including insurance, employer, school, government, and community sectors, to identify unmet needs, emerging trends, and potential revenue streams aligned with MODC’s mission.
• Identify disruptive and emerging trends to inform long-term strategic growth and program innovation.
• Prioritize revenue opportunities by financial impact, operational readiness, social mission alignment, and potential to support multi-year fundraising goals.
• Design business models, pricing strategies, and value propositions informed by audit results, market insights, and strategic foresight.
• Conduct market segmentation, competitor benchmarking, and opportunity sizing for both existing and new program areas.
• Use insights from audits and market analysis to guide pilot program development, strategic partnerships, and resource allocation decisions.

Partnerships & Stakeholder Engagement

• Cultivate and manage long-term relationships with insurers, employers, school boards, government agencies, and community organizations.
• Represent MODC in sector forums, conferences, and networks to enhance brand recognition, influence policy priorities, and identify funding opportunities.
• Partner with operational leaders in CSS and SDE to ensure organizational readiness for new programs and initiatives by:
• Aligning resources, staffing, workflows, and technology systems to support scalable program delivery
• Integrating insights from program audits and market opportunity analyses to inform planning and prioritization
• Establishing operational protocols, KPIs, and performance metrics to monitor effectiveness and impact
• Coordinating cross-functional teams across Finance, CRM/ERP, Marketing, and program leadership to ensure seamless implementation
• Ensuring compliance, risk mitigation, and alignment with MODC’s mission and social impact goals

Program Innovation & Pilot Development

• Launch new initiatives informed by audits of existing programs and market opportunity analysis, ensuring pilots address gaps and capitalize on high-potential areas.
• Collaborate with internal teams, external partners, and stakeholders to design, launch, and monitor pilot programs validated against market demand, social impact, and financial performance metrics.
• Conduct feasibility assessments and identify potential risks to ensure successful pilot execution.
• Continuously optimize programs through data-driven insights to ensure scalability, sustainability, and alignment with MODC’s mission.
• Document pilot outcomes, share learnings, and provide recommendations to leadership to inform broader program strategy and decision-making.

Financial Oversight & Operational Enablement

• Utilize Salesforce CRM to manage pipeline, track opportunities, and forecast revenue.
• Collaborate with ERP and Finance teams to integrate insights from program audits into budget creation, ongoing forecasting, and contribution margin analysis.
• Build and maintain budgets that align with strategic priorities and ensure resources are allocated effectively.
• Ensure commercial activities comply with financial, operational, and regulatory standards.

Risk Management & Operational Alignment

• Proactively identify and address risks related to capacity, market adoption, pricing, and operational readiness, prioritizing high-impact areas for immediate attention.
• Partner with the COO, CSS/SDE leadership, Finance teams, and operational staff to guide regular governance discussions, ensuring alignment, transparency, and informed decision-making across the organization.
• Monitor risks continuously, track key performance indicators, and adjust mitigation strategies to maintain operational effectiveness.
• Integrate risk insights into strategic planning and decision-making, ensuring that operational and financial considerations support organizational goals.
• Capture lessons learned and recommended process improvements to strengthen future risk management and operational alignment.

Team Leadership & Development

• Recruit, mentor, and lead a high-performing Business Development team.
• Foster an inclusive and collaborative work environment reflecting MODC’s commitment to diversity, equity, and accessibility.
• Promote professional development, aligning team performance with strategic goals.
• Partner with the Chief People Officer to embed diversity, equity, and inclusion practices across all revenue initiatives.

Governance & Reporting

• Provide transparent reporting on revenue performance, pipeline growth, and strategic insights to the COO and ELT.
• Advise on strategic decisions for program expansions, pricing, and scaling initiatives.
• Conduct structured quarterly governance reviews to monitor performance, risk, and opportunities identified through audits and market assessments.

Present key findings, recommendations, and strategic initiatives to the Board of Directors when called upon, ensuring alignment with organizational priorities and accountability standards

Qualifications and experience

Experience:

• 8–10+ years in business development, social enterprise, or revenue management, ideally within the not-for-profit, social purpose, or health services sectors.
• Proven success scaling fee-for-service programs, social enterprises, or related commercial activities.
• Track record of developing strategic partnerships with insurers, employers, school boards, government, and community organizations.
• Strong financial acumen, including revenue modelling, margin analysis, and forecasting.
• Leadership experience managing cross-functional teams, guiding organizational transformation, and collaborating with operational divisions.

Education:

• Bachelor’s degree in business administration, Social Enterprise, Public Administration, Healthcare Management, or a related field (Master’s preferred).
• Professional certifications in business development, social enterprise, or nonprofit management are an asset.

Important Details

• Hybrid work arrangement with 3 days in our National Office at 99 Duncan Mill Road, Toronto, ON

• Travel as needed 
  

Salary:   $128,000 to $142, 000 per annum

Deadline: Please submit your cover letter and resume by March 15, 2026. 

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: 

• Contributing to our important mission: creating real change for people with disabilities

• Joining a leading national charity with a history of impact and a future full of possibility

• Enjoying industry-leading employment incentives and benefits

• Supported in your professional growth, development, and success

• Included in our empathetic and supportive work culture 

Learn more about why we’re a great employer at marchofdimes.ca/careers.

For general inquiries, you can reach us at recruitment@marchofdimes.ca 

We value the health & safety of our employees 

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.