Community Support Leader (CSL) - 75 Cooperage St., Toronto, ON

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward: 

• Purpose: Champion equity. Empower ability.
• Vision: An inclusive, barrier-free society for people with disabilities. 
• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.  

Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

The Opportunity

We are currently looking to fill one Full-Time Community Support Leader (CSL) position for a 12-month contract at 75 Cooperage St., Toronto with shifts scheduled from 3:00 PM to 11:00 PM with  rotating weekends.

Key Responsibilities:

• Lead and support attendants in delivering non-medical activities of daily living

• Provide leadership in safe and efficient CSS service delivery

• Participate in on-call rotation

• Work various shifts, including every other weekend

• Support consumer goal setting, service planning, and resource access

• Manage service agreements and renewals

• Train and coach new and current staff

• Handle conflict resolution and support positive change management

• Engage in quality improvement initiatives

• Communicate diplomatically with consumers, staff, and external partners

Qualifications:

• Standard First Aid and CPR Certification (current)

• Minimum 2 years of experience in the Human Services field

• Ability to lead and train staff effectively

• Strong problem-solving and conflict resolution skills

• Knowledge of:

  • Attendant care (transferring, lifting, bowel/bladder routines)

  • Physical disabilities and behaviour management

  • Health & Safety legislation

• General computer skills

• Valid driver’s license and reliable vehicle

• Proven reliability and flexibility in performance

• Ability to work varied shifts

• Physical Demands Self-Analysis required upon hire

Deadline to apply:  May 1, 2025

Please submit your application through the posting on the MODC website https://marchofdimes.hiringplatform.ca/list/internal 

Need accommodations? We're here to help! 

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free. 

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach 

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.