Community Case Coordinator - (FT) - Halifax Regional Municipality, NS 

You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

The opportunity

We are currently looking to fill a full time Community Case Coordinator (CCC) role in the Halifax Regional Municipality and area, NS.

Hours: 35 hours per week

Salary: $52000-$56000

This is a hybrid opportunity requiring in person work several days per week at our sites in the HRM.

Responsibilities

•    The Community Case Coordinator is responsible for overseeing service delivery, administration and supporting the management of human resources to meet client’s needs within March of Dimes Canada’s policies and procedures. 
•    Will complete client intakes and provide client orientation, care planning, and client assessments 
•    Monitors and evaluates operations effectiveness and effects changes required for improvements 
•    Will support client scheduling and coordinate staff using internal scheduling system. 
•    A team approach to problem solving is required, as well direct contact with clients, staff, community partners and March of Dimes Canada management team. 
•    Building professional relationships with collaborative partners, community support agencies and hospital discharge planners is essential for arranging coordination of services. 
•    Performs duties in a professional manner, which respects the dignity and right to privacy and maintains client and staff health and safety. 
•    Typically scheduled to work regular business hours however MODC provides 24-hour support to its clients and the CCC will oversee staff who work various shifts. 

Qualifications and experience

•    Degree or diploma in Human Services/Healthcare education. 
•    2- 5 years’ experience coordinating services in the community for people with disabilities, brain injury, seniors or stroke survivors would be preferable 
•    Strong abilities in stakeholder engagement, navigation, working with community resources and building partnerships is essential
•    Attentive to detail, highly organized and excellent time management skills 
•    Excellent communication skills, written and verbal 
•    Demonstrated ability to supervise and train employees including organizing, prioritizing, and scheduling work assignments 
•    Problem solving and conflict resolution skills 
•    Strong observation and assessment skills 
•    Knowledge of behavior management principles 
•    Current Standard First Aid and CPR certification 
•    Valid driver’s license and reliable transportation 

Deadline: Please submit your resume by August 6, 2025. 

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: 

• Contributing to our important mission: creating real change for people with disabilities

• Joining a leading national charity with a history of impact and a future full of possibility

• Enjoying industry-leading employment incentives and benefits

• Supported in your professional growth, development, and success

• Included in our empathetic and supportive work culture 

Learn more about why we’re a great employer at marchofdimes.ca/careers.

For general inquiries, you can reach us at recruitment@marchofdimes.ca 

We value the health & safety of our employees! 

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.